Contact

Contact Reinstate: Support, Security Reports, and Maintainer

Reinstate is an open-source project maintained by Harjot Singh Rana. Support happens in public on GitHub so answers stay searchable; security reports and privacy requests go through a private channel. There is no sales team and no paid support tier. Reinstate Hop, the client for the optional hosted tier, ships in the CLI, but its control plane is not yet open, so there is no hosted account to create today.

Last verified: September 7, 2026
Current release: v0.6.0-rc.6
Release status: v0.6.0-rc.6 candidate · stable remains v0.5.1 · v0.6.0-rc.5 tagged Windows run (plus two same-artifact rechecks) ended FAIL (211/4/0/0 of 215), zero product defects, grok:E1-E3 live-backend-connectivity plus a grok version drift to 1.0.13 and an H7 digest-equality-unmeasurable gap the four PARTIAL rows · this candidate widens the verified Grok Build range to 1.0.13 and refines the H7 live-home check to per-file listing with attribution · native Windows tagged-artifact acceptance pending, macOS deferred
Owner: Harjot Singh Rana

PRE-1.0 NOTICE

Reinstate v0.5.1 is the current pre-1.0 stable release; it passed dual-platform tagged-artifact acceptance on Apple Silicon macOS and native Windows x64. Current status: v0.6.0-rc.6 candidate · stable remains v0.5.1 · v0.6.0-rc.5 tagged Windows run (plus two same-artifact rechecks) ended FAIL (211/4/0/0 of 215), zero product defects, grok:E1-E3 live-backend-connectivity plus a grok version drift to 1.0.13 and an H7 digest-equality-unmeasurable gap the four PARTIAL rows · this candidate widens the verified Grok Build range to 1.0.13 and refines the H7 live-home check to per-file listing with attribution · native Windows tagged-artifact acceptance pending, macOS deferred. Intel macOS and Linux/WSL2 remain optional and unverified. Interfaces or storage formats may change before v1.0. Review thechangelog and keep independent backups.

Where to reach the project

Need	Channel	Target first response
Questions and setup help	Public question form on GitHub. Redact bucket names, paths, and anything from a session transcript before posting.	As capacity allows
Bug reports	GitHub bug report template. Include the Reinstate version, agent, operating system, and the exact command.	5 business days on the latest stable release
Feature and adapter requests	Feature request and adapter request templates on GitHub. Roadmap discussion is welcome; search existing issues first.	As capacity allows
Security vulnerabilities	Private GitHub security advisory (preferred) or email security@harjot.co. Never post vulnerability details in a public issue.	Acknowledged within 72 hours; initial assessment within 7 days
Privacy requests	Ask to access, correct, or delete a waitlist record from the address concerned, using the private security contact.	Handled with security reports

Maintainer

Name: Harjot Singh Rana
GitHub: @HarjjotSinghh
Project: github.com/HarjjotSinghh/reinstate
License: Apache-2.0
Security contact: security@harjot.co
Website: reinstate.dev

Before you write

Check the troubleshooting guide and theFAQ; most setup, path-mapping, conflict, and restore questions are answered there.
Run rein doctor and include its output. Never paste an encryption passphrase, bucket credentials, or session transcript content.
Reinstate does not provide support for Claude Code, Codex, or other agents themselves, for cloud-storage billing, or for debugging your own application code. Use the vendor's channels for those.

Early access and updates

Install from the homepage install section, and follow thechangelog and its RSS feed for release notices. The early-access waitlist is reachable programmatically at/api/v1/waitlist. Programmatic contact for agents is documented underdeveloper resources.