Contact
Contact Reinstate: Support, Security Reports, and Maintainer
Reinstate is an open-source project maintained by Harjot Singh Rana. Support happens in public on GitHub so answers stay searchable; security reports and privacy requests go through a private channel. There is no sales team and no paid support tier. Reinstate Hop, the client for the optional hosted tier, ships in the CLI, but its control plane is not yet open, so there is no hosted account to create today.
- Last verified
- Current release
- v0.6.0
- Release status
- v0.6.0 stable · native Windows x64 tagged-artifact acceptance PASS (215/215 required rows, docs/testing/results/2026-09-09-windows-v060rc8.md) under the single-platform waiver (ADR 0005) · Apple Silicon macOS acceptance deferred to #403 · supersedes v0.5.1
- Owner
- Harjot Singh Rana
Where to reach the project
| Need | Channel | Target first response |
|---|---|---|
| Questions and setup help | Public question form on GitHub. Redact bucket names, paths, and anything from a session transcript before posting. | As capacity allows |
| Bug reports | GitHub bug report template. Include the Reinstate version, agent, operating system, and the exact command. | 5 business days on the latest stable release |
| Feature and adapter requests | Feature request and adapter request templates on GitHub. Roadmap discussion is welcome; search existing issues first. | As capacity allows |
| Security vulnerabilities | Private GitHub security advisory (preferred) or email security@harjot.co. Never post vulnerability details in a public issue. | Acknowledged within 72 hours; initial assessment within 7 days |
| Privacy requests | Ask to access, correct, or delete a waitlist record from the address concerned, using the private security contact. | Handled with security reports |
Maintainer
- GitHub
- @HarjjotSinghh
- License
- Apache-2.0
- Security contact
- security@harjot.co
- Website
- reinstate.dev
Before you write
- Check the troubleshooting guide and theFAQ; most setup, path-mapping, conflict, and restore questions are answered there.
- Run
rein doctorand include its output. Never paste an encryption passphrase, bucket credentials, or session transcript content. - Reinstate does not provide support for Claude Code, Codex, or other agents themselves, for cloud-storage billing, or for debugging your own application code. Use the vendor's channels for those.
Early access and updates
Install from the homepage install section, and follow thechangelog and its RSS feed for release notices. The early-access waitlist is reachable programmatically at/api/v1/waitlist. Programmatic contact for agents is documented underdeveloper resources.